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Darryl
Dsouza

Application Support Engineer & Infrastructure Specialist — turning complex systems into reliable, scalable solutions. Based in Mumbai, India.

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4+
Years Experience
5+
Projects Built
About

Engineer by craft,
builder by nature

DD

Darryl Dsouza

Application Support Engineer · Seclore

I thrive at the intersection of infrastructure, automation, and problem-solving. With hands-on experience across servers, networking, virtualization, and enterprise technologies, I enjoy building and maintaining systems that organizations can rely on.

I'm constantly exploring new technologies, refining technical skills, and seeking opportunities to improve reliability, performance, and user experience through thoughtful engineering.

Mumbai, India — Open to remote & relocation
Education

Bachelor of Science in Information Technology

St. Xavier's College · Mumbai
2019 – 2022
GPA: 9.20 / 10

Higher Secondary Education — Science

St. Xavier's College · Mumbai
2017 – 2019
Interests
IT Infrastructure & Automation DevOps AI / ML Cybersecurity Cloud Computing Motorcycle Touring
Skills

What I bring to
the table

🖥️

Server Administration

Linux (RHEL/Ubuntu/CentOS) Windows IIS cPanel / Plesk Apache / Nginx Server Hardening
🛡️

Security & Optimization

SSL / TLS Firewall Config Performance Tuning Log Analysis Vulnerability Mgmt
🌐

Networking & DNS

DNS Configuration Email Services Web Hosting CDN & Proxy Load Balancing
☁️

Cloud & DevOps

AWS Docker CI/CD Concepts Monitoring Scripting
💻

Development

Python Bash Scripting React.js JavaScript HTML / CSS
🤝

Soft Skills

Technical Communication Cross-team Collaboration Problem Solving Client-facing Support Documentation

Tools & Platforms

Salesforce Confluence Jira Datadog Grafana Splunk Graylog ServiceNow MySQL / MariaDB Redis Elasticsearch Varnish
Experience

Where I've
worked

Sept 2024 — Present
Application Support Engineer
Seclore · Mumbai, India
  • Working on enterprise-grade security and information protection platforms deployed across large-scale customer environments.
  • Managing application architecture, deployment, integration, and performance optimization across Windows and Linux infrastructure.
  • Troubleshooting complex issues involving Active Directory, Apache Tomcat, databases, networking, virtualization, and enterprise web technologies.
  • Performing root cause analysis using advanced diagnostic tools, including Process Monitor, Wireshark, Event Viewer, and server log analysis.
  • Collaborating with engineering, product, and infrastructure teams to resolve critical issues and enhance platform stability, scalability, and performance.
  • Driving enterprise integrations with Microsoft Office, Outlook, web applications, identity providers, and infrastructure services within high-availability environments.
  • Supporting on-premises and cloud-based deployments while ensuring security, reliability, and operational excellence across customer ecosystems.
  • Developing automation scripts and process improvements to streamline troubleshooting, deployment, and system administration activities.
July 2022 — Sept 2024
Product Support Engineer
Newfold Digital · Mumbai, India
  • Delivered expert technical support for Linux server environments with cPanel and Plesk, maintaining optimal performance for web hosting clients.
  • Diagnosed and resolved server incidents across Apache, Nginx, DNS, email, and SSL — often within tight SLA windows.
  • Managed and troubleshot Windows IIS servers, addressing security vulnerabilities and performance bottlenecks.
  • Conducted deep-dive log analysis using monitoring tools to proactively identify and prevent service disruptions.
  • Automated routine server management tasks with Bash scripting, significantly reducing manual overhead.
  • Handled website and application migrations across hosting environments with zero data loss.
  • Participated in 24/7 on-call rotations for critical infrastructure emergencies.
  • Built and maintained comprehensive documentation for configurations, resolutions, and runbooks.
  • Coordinated seamlessly with L1/L2/L3 HPS, SysOps, and development teams to deliver timely resolution.
Projects

Things I've
built

01

Magento on AWS

Deployed a full-stack Magento e-commerce store on AWS EC2, with a custom stack: Nginx, PHP, MySQL, Elasticsearch, Redis, and Varnish — plus a self-signed SSL certificate. Optimized for performance and scalability on a t2.micro instance.

GitHub →
AWS Nginx MySQL Redis
02

Datatyp — Online IDE

A feature-rich online coding platform built with React.js supporting HTML, CSS, JS, C, C++, Java, and Python with real-time compilation. Includes an integrated chatbot and a simulated Linux shell for hands-on learning.

GitHub →
React.js JavaScript API
03

Crypto Trading Bot

A Python desktop application (Windows & macOS) that automates Binance trading using technical indicators and real-time market data. Traders can configure custom strategies with built-in risk management tools.

Docs →
Python Binance API TA-Lib
04

AI Racecar Simulation

Simulated AI-driven racecars using NEAT (NeuroEvolution of Augmenting Topologies). Cars evolve across generations with neural networks guided by 5 directional sensors — progressively improving through reward and penalty mechanics.

GitHub →
Python NEAT Pygame
05

cPanel Performance Checker

A Bash script that audits cPanel servers — checking CPU load, memory, disk usage, and critical service health (Apache, MySQL/MariaDB). Generates a diagnostic report with optimization recommendations for system administrators.

GitHub →
Bash Linux cPanel
🚧
More coming soon
Always building something new
Contact

Let's work
together

I'm actively exploring new opportunities — whether it's a full-time role, contract work, or an interesting project. I'd love to connect.

me@darryl-dsouza.com